MADE LOKAL Blog

Shinola's Watch Warranty

Shinola's Watch Warranty

My Shinola is going on five years old.  When the battery died I got a replacement at a local watch store, but it died almost immediately.  What better day to straighten things out than on Daylight Savings?  

My husband and I decided to head straight to the source: the Shinola Store, figuring they could help best.  Also, I had never actually been because their storefront wasn't yet open when I received my watch years ago.  
 
I hadn't realized Shinola's policy, so I was delighted when they explained that the first battery replacement is free of charge.  The watch is sent to the factory in Detroit at which time they also do a service check up on the watch.   In about three weeks, Shinola said to expect my watch back good as new ;)
 
I subsequently looked online to read that the watch itself comes with a lifetime guarantee, whereby all components (excluding battery, leather strap and buckle) will be repaired or the watch will be replaced free of charge.  Shinola Guarantee.
Wrist Without Shinola
Here is my wrist after I left my watch with Shinola...feeling a little naked ;)  If you know me, I've always got this assortment clanking around.  Bangles from Bird, Positive Energy bracelet from Alex and Ani, Thanks bracelet from In God We Trust and Vintage Cuff. 

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